Delivery and return


Packages are delivered throughout metropolitan France (Corsica included) and the European Union.


Deliveries are made by Colissimo and Chronopost services.


Roméo covers the fees of shipment asked by Colissimo. Delivery is guaranteed within a period of 48 to 72 hours once the package is shipped. Accordingly, a tracking number will be sent to the email address given by the customer.

Delivery fees required by Chronopost will be at the expense of the customer. Chronopost delivery is guaranteed within a period of 24 hours for any order sent before 14:00 (GMT+1) between Monday and Friday, for a delivery the next day before 13:00 (GMT+1), according to availability. A tracking number as well as the delivery information will be sent to the email address or the phone number given by the customer. The delivery period is applicable for metropolitan France (Corsica excluded).

The delivery period for Corsica and the European Union will be indicated when the customer chooses the mode of delivery.

Possibility to have the order delivered home or to collect it in a selected pick-up point, according to the customer's preference (available for both Colissimo and Chronopost).


All claims, requests for exchange or refund are to be sent by email to : contact@romeo-shop.com within 14 days from the day of delivery.

Return costs are at the expense of the customer.